Privacy Policy

01About this policy

Delight Eco Farms Private Limited (“Delight Eco Farms”, “we”, “us”, “our”) operates the website delightecofarms.com and develops managed farmland projects across Karnataka and Andhra Pradesh.

We respect your privacy. This policy applies to every visitor to our website, every person who submits an enquiry or books a site visit, and every customer who transacts with us. By using our website or submitting your details to us, you accept the practices described below.

02Information we collect

We only collect information from you when you register on our site or fill out a form. When filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

Depending on the form, we may also ask for the project you are interested in, your indicative budget, a preferred site-visit date, and any message you choose to write to us.

Information collected automatically

• Device and browser type, operating system, and screen size
• IP address and approximate location derived from it
• Pages viewed, time spent, and the site or advertisement that referred you
• Cookies and similar identifiers set by our analytics and advertising tools

This information is aggregated and used to understand how the website performs. It is not used to identify you personally unless you have separately submitted your contact details.

03How we use your information

When you voluntarily send us electronic mail or fill up the form, we will keep a record of this information so that we can respond to you.

• To respond to your enquiry and share project details, pricing and availability
• To schedule, confirm and follow up on farm visits
• To process a booking and complete the associated documentation
• To send you service updates, plot status updates and transactional communication
• To improve our website, our projects and the quality of our service
• To meet our legal, regulatory and record-keeping obligations

04Consent to be contacted (DND / NDNC)

Every enquiry form on this website carries an explicit authorisation which reads:

By submitting a form, you confirm that you have read and accepted this authorisation. The consent you give is voluntary, specific and recorded against your submission along with the date and time.

You may withdraw this consent at any time by writing to info@delightecofarms.com from your registered e-mail address, or by telling any of our representatives during a call. We will action the request and stop outbound communication, except where we are required to contact you in connection with an ongoing transaction or a legal obligation.

05Browsing anonymously

You may, however, visit our site anonymously. Reading our project pages, blog articles and event listings does not require you to identify yourself. We only receive your personal details when you choose to give them to us through a form, an e-mail, a call or a WhatsApp message.

06Cookies and analytics

We use cookies and similar technologies to remember your preferences and to measure how the website is used. Our website uses Google Tag Manager, Google Analytics and the Meta Pixel.

You can control or delete cookies through your browser settings. Disabling cookies will not prevent you from browsing the site, though some features may not work as intended.

07Sharing your information

We do not sell, trade or rent your personal information. We share it only in these circumstances:

• Service providers. Cloud hosting, e-mail delivery, telephony and CRM partners who process data strictly on our instructions and under confidentiality obligations.
• Authorised channel partners. Where a channel partner has registered your enquiry with us, that partner may be given the details necessary to assist you.
• Legal requirements. Where disclosure is required by law, by a court, or by a competent regulatory or government authority.
• Business transfer. In the event of a merger, acquisition or restructuring, subject to the acquirer honouring this policy.

08Data security

We apply reasonable technical and organisational safeguards, including encrypted transport (HTTPS), access controls on our internal systems, and restricted handling of enquiry records. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

09Retention

We retain enquiry and customer records for as long as necessary to serve you, to maintain our business records, and to comply with applicable statutory retention requirements. Records that are no longer required are deleted or anonymised.

10Your choices

• Ask for a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete your information, where no legal or contractual obligation requires us to keep it
• Withdraw your consent to be contacted (see Section 04)

Write to info@delightecofarms.com and we will respond within thirty days.

11Third-party links

Our website links to third-party sites and embedded content such as Google Maps and YouTube. Those services operate under their own privacy policies. We are not responsible for their practices, and we encourage you to read their policies before sharing information with them.

12Children

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of eighteen. If you believe a minor has provided us with personal information, write to us and we will delete it.

13Changes to this policy

We may update this policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Continuing to use the website after a change means you accept the updated policy.